I have bought this item from this seller but unfutunately till now I haven't received this item and this seller also cheating me and he is giving me a fake shipping through BLUEDART COURIER and when I track the shipping details Bluedart say it is already delivered to me but infact I have not recieved it and I have a proof in dealing with this and when I contact ebay Customer Support through Chat they told me that ebay will refund me but until now I received nothing.
Below is CHAT msg between me and Ebay Customer Support:
Abdul Samad S. 12:19:24
Hello, Welcome to eBay's Trust and Safety Team. My name is Abdul, how may I assist you today?
rpadu146210 12:19:28
Hello
rpadu146210 12:19:56
I have not received my order.
rpadu146210 12:21:09
and this is the details: Brand New Sealed Pack Karbonn S5 TITANIUM - 4 GB - Deep Blue Smartphone since 26-07-2013 but till now I have not received it and also the item has not been ship and here is my PaisaPay ID **** please send me refund.
Abdul Samad S. 12:22:11
Please be online while I transfer this session to our Customer Support team who will assist you in a better way
Naved A. 12:23:12
Hello, Welcome to eBay Live Help. My name is Naved. How may I assist you today?
Naved A. 12:23:28
Oh sorry to hear that.
Naved A. 12:23:32
Surely I will assist you with your concern.
Naved A. 12:23:41
Okay Richard, please allow me a moment.
rpadu146210 12:24:03
OK
Naved A. 12:26:59
Okay Richard, for this refund process, i am escalating this details to the concern department, as I can see the details, you are waiting for refund for such a long time, so please allow me a moment, let me escalate this details to the concern department.
rpadu146210 12:29:24
OK do it as soon as possible that it would allowed me to buy another one.
Naved A. 12:30:16
Yes definately, I have escalated this details to the concern department to refund your amount at the earliest, so please be rest assure as within next 24 hours, you will sure recieve a revert back with the resolution.
Naved A. 12:30:20
Do you need any further clarification or information?
Naved A. 12:30:22
Is there anything else that I can help you with?
rpadu146210 12:32:15
Right now only this Thank you for helping me
Naved A. 12:32:43
The pleasure was mine.
Naved A. 12:32:46
Thank you for contacting Live Chat support. Have a great day!
Naved A. 12:32:48
Bye and Take Care 🙂
System12:32:51
The chat session is being wrapped up.
System12:32:51
The chat session has ended.
System12:32:51
This chat was on 09/06/2013. All times in the above transcript are in the following time zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
