I am a old customer of ebay since 2006.I had many good experinces with ebay.com , but ebay.in is really not what it is. It is hand in glove with global ebay. I purchased a brand new product from global ebay, i got the product and to my misfortune it is not working, i contacted ebay.in and upraised the problem, i was promised that it will be solved soon.It is almost 2 months and after many phone calls,mails and online chats to customer care, i am informed today that my claim has been rejected as they say that i have got a product which is according to the description.I through forum would like to ask "IS THE CUSTOMER TO ACCEPT WHATEVER GLOBAL EBAY SENDS WHETHER IT IS IN A WORKING CONDITION OR NOT OR EVEN IF THE PRODUCT IS DISCONTINUED ALSO".All this because global ebay is a ebay.in's direct seller company. If it was a ordinary seller other than global ebay he would have to take it back , he would be warned and even his account suspended but what is going on here , this is just cheating.
This is cheating the customer who buys online trusting the biggest online seller Ebay??????? .Where has the commitment of safety with satisfaction gone from ebay.in???????????