We really welcome the SMIR. However, our concern is that if seller and
buyer mutually decide to cancel the transaction, then how can seller
process the refund? I am a non-pwership seller.
I am so confused regarding this new seller standard. Can you please
guide me what should I do in following cases to ensure that it does not
affect my seller rating- 1. I ship the product but customer refuse to
accept the order and it comes back to me...