Selling first item

Hi Friends,

Day before yesterday I got a mail from Ebay One of my item is sold.After confirmation from paisa pay I should ship my item.I'm not getting any confirmation and also status is showing I am awaiting for payment. But final value amount is debited to my account. I am cofused . What could be happened . Whether buyer has not paid amount or any problem with paisa pay. Buyer is not responding to my mail.Since 3 days my item is blocked. This is my first item sold in Ebay.

 

Can anybody help me out ?

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