Ebay is acting very unreasonable these days.I think it is heading towards disaster.All it's newly formed policies are baseless,illogical and unethical e.g all fees have been increased exorbitantly.Min final value fees increased from Rs3 to Rs 10 (note the increase, 3.33 times) and final value fees increased to 7% from 5%.Just imagine you are selling a coin in ebay at a price of Rs 15.If it is sold you have to pay final value fees of Rs10.If it is sold after listing five times,you pay listing fees of Rs10.Now you can calculating the profit.It is always negative in such cases but ebay is earning a lot by this kind of unjustified fees structure.
Another new policy regarding remittances.They have categorised all sellers into two...Platinum and Silver.Silver category was assigned to below standard performers and their payments are released after 14days plus and Platinum status was assigned to top and above standard sellers and their remittances were sent within 2-3 days average.I was assigned silver status since I was performing above average for many years.Their recent policy regarding remittance is very in funny.I am still an above average performer/seller but they have assigned silver status to me today.So my present payment status is same as that of below standard seller.This means in Ebay's standard ( above standard sellers and below standard sellers are same).Can you expect this from a company of international repute like Ebay???I think soon ebay will a face a very bad time soon.Already many new commers are performing better than ebay.Snap.deal for example doesn't charge any listing fees.Customer service is fantastic where as ebay is having the worst customer support I have seen in my life ( I am 62yrs old,retired engineer). Another company
flipkart is also doing fine.Only problem with these companies..they don't offfer platform to sell coins.Once this plat is available all ebay sellers will quit from here ..i am sure.
Ebay's feedback system is another hopeless topic to discuss.Even an immoral buyer can give negative feed to a seller but seller can't give negative feedback to buyer even if buyer is at fault.I think it is a violation human right.So ebay is buyer's paradise and seller's hell.We are virtually made beggars living on buyer's mercy.I have seen some sellers even beg for positive feedback.
Now let share about my recent experience with ebay guarantee I got a defective Head phone from an ebay seller and filed a ebay guarantee but my case was cancelled by an ebay customer care person saying your item is not covered by ebay guarantee since it is covered under manufacturer's guarantee.Please contact your seller and settle the issue with him.I am very much confused because anything we buy from ebay is under manufacture's guarantee.Then what is the meaning of this ebay guarantee? I have returned the bad HP to ebay seller but still today ( even after I month) the seller has not shipped the replacement.
