Dear amitagarwal02
Once you file a Unpaid Item Dispute against the buyer the buyer receives an email to complete the transaction.
If the buyer does not respond you have to close the dispute within 60 days of the item close date to get a final value fee credit.
To close the dispute
- Go to My eBay - Dispute Console
- Click on View Dispute against that Buyer ID
- Enter the status of the transaction
- Click on close Dispute
Once you close the dispute you will get a final value fee credit.
To know more about Unpaid item disputes visit:
http://pages.ebay.in/sellercentral/advanced-selling-promotebusiness-unpaiditems.html
I hope this helps you.
Regards,
Preeti
Regards,
Preeti