There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers’ purchases.
When listing your item:
- Set proper expectations for the buyer: make sure your listing title and item descriptions are accurate, and include plenty of photos, making sure to highlight any flaws
- Provide as many item specifics as you can so the buyer knows exactly what they’re purchasing
- State your return policy clearly in your listing. If you’re happy to accept returns, you can automatically accept them, issue refunds, and even provide return shipping. This can make the process easier for the buyer and less effort for you
- When stating your handling time, make sure it’s something you can manage. Failing to ship on time can lead to your item arriving late
- To help you get paid quickly and avoid having to cancel orders because the buyer didn't pay, set your payment preferences to require immediate payment on Buy It Now and Auction listings
- Choose a shipping method with insurance and shipment tracking
Know more about returns : https://sellglobal.ebay.in/seller-center/how-to-minimize-returns/
Regards,
eBay INCBT Team
