hai can i replace my order which is not compatible with my phone?

[v.in216]

the product ASUS ZENFONE 5 (A500CG/A501CG)(VIEW FLIP COVER) RED 

buyers order no 38373083478 

invoice no KRG/6607/14-15

Is not compatible with my Asus Zenfone 5 model ASUS_T00K(A502CG)

please replace my product, and help us to make happy with your service. 

PLEASE