Hello !
This reply is in reference to post by madambuttefly and Sapana.
I completely agree with the point of faayim.
I myself being a seller experience the same problem as faayim.
There are many fraud buyers in eBay, who place a high value bid than the actual price of the item.
And these bidders are mostly registered in the past few days of bid placed or on the same day.
It becomes very difficult for us sellers in such cases.
I have a habit of calling the buyer immediately as the listing ends.Out of 10 buyers, only 1-2 come up to be true in purchasing the item.
Remaining other provide such an illegitimate reason like "Bid was placed just for fun, bid was just to test eBay, no funds to purchase the item" and many more like these.
Sometimes, the buyers have a weired address like below :
305, Choclate lane,
Cadbury house,
Banglore
Tel : 9820098200
Now in this case, it appears that the buyer is fraud as the address and the contact no are completely wrong.
Additionally, we sellers have to wait for 14 days to gain the FVF for these Fraud Buyers.
Now when other buyers like madambuttefly make a precise study on the sellers items, it is obvious that it will pinch their mind with a reasonable thought of shill bidding by the seller.
Precisely, eBay is completely responsible for all these problems.
Firstly, there are thousands of new members registered on eBay per day.
eBay must improvize the Registration method for each and every new member.
Secondly, the details must be verified and then new buyers must be approved for bidding.
And the most important point, eBay must have a Telephone Customer Care service available.
Because, whenever we face any problems, we are required to write an email to eBay.
Till this date, i have never ever received any reply within 1-2 days for the querry.
We even understand that it takes time to reply due to loads of querries being posted in a single day.
But almost every buyer and seller will appretiate if their querry is resolved in few minutes by a telephonic conversation.
Hope eBay does look into the above mentioned suggestions and improvize.
Thanks you.