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Every one should know this before they accept paypal that Paypal seller protection is only for USA,UK and Canada sellers.Here is the details from the Paypal User agreement and the link to the original text.
11.3 Qualification Requirements. In order to qualify for coverage under the Seller Protection Policy, you must meet the following requirements:
a. You must have a Verified Business or Verified Premier Account at the time of the transaction,
b. The transaction must be between a US, UK or Canadian buyer and a US, UK or Canadian seller,
c. The payment must be listed as Seller Protection Policy Eligible on the Transaction Details page, or cleared by PayPal through Payment Review,
d. You must accept a single payment from one PayPal Account for the purchase,
e. You must not charge a surcharge for accepting PayPal,
f. You must ship the purchased item to the address listed on the Transaction Details page,
g. You must ship the item to the buyer within 7 Days of receiving payment,
h. You must have trackable online proof of delivery from an approved shipper to the address on the Transaction Details page. For transactions involving $250.00 USD or more, you must provide a proof of receipt that was signed or otherwise acknowledged by the buyer and can be viewed online, (If you paid in a currency other than US dollars, the following amounts apply for this section: $325.00 CAD, €200.00 EUR, £150.00 GBP, ¥28000.00 JPY, $350.00 AUD, 330.00 CHF, 1,600.00 NOK, 2,000.00 SEK, 1,500.00 DKK, 800.00 PLN, 55000.00 HUF, 6,000.00 CZK, $400.00 SGD, $2,000.00 HKD, $380.00 NZD), and
i. You must respond to PayPal's requests for information within the time period PayPal specifies.
Additional qualification requirement for unauthorized payments:
a. The address on the "Transaction Details" page that you ship to must be a Confirmed Address. This requirement does not apply to Chargebacks due to non-receipt of merchandise.
Please note that in order to qualify for our Seller Protection Policy you must ship the item as required in this section. If you hand deliver an item, or provide delivery in any manner other than required in this section, your transaction will not qualify for the Seller Protection Policy.
https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/UserAgreement/ua/USUA-outside#spp-policy
Here is a link to a quick, unofficial quiz to see if your transaction qualified for the PayPal Seller Protection Policy:
http://pirsquare.notlong.com/quiz02.html
Ebay is an eternal boxing ground between buyers and sellers.
11.3 Qualification Requirements. In order to qualify for coverage under the Seller Protection Policy, you must meet the following requirements:
a. You must have a Verified Business or Verified Premier Account at the time of the transaction,
b. The transaction must be between a US, UK or Canadian buyer and a US, UK or Canadian seller,
c. The payment must be listed as Seller Protection Policy Eligible on the Transaction Details page, or cleared by PayPal through Payment Review,
d. You must accept a single payment from one PayPal Account for the purchase,
e. You must not charge a surcharge for accepting PayPal,
f. You must ship the purchased item to the address listed on the Transaction Details page,
g. You must ship the item to the buyer within 7 Days of receiving payment,
h. You must have trackable online proof of delivery from an approved shipper to the address on the Transaction Details page. For transactions involving $250.00 USD or more, you must provide a proof of receipt that was signed or otherwise acknowledged by the buyer and can be viewed online, (If you paid in a currency other than US dollars, the following amounts apply for this section: $325.00 CAD, €200.00 EUR, £150.00 GBP, ¥28000.00 JPY, $350.00 AUD, 330.00 CHF, 1,600.00 NOK, 2,000.00 SEK, 1,500.00 DKK, 800.00 PLN, 55000.00 HUF, 6,000.00 CZK, $400.00 SGD, $2,000.00 HKD, $380.00 NZD), and
i. You must respond to PayPal's requests for information within the time period PayPal specifies.
Additional qualification requirement for unauthorized payments:
a. The address on the "Transaction Details" page that you ship to must be a Confirmed Address. This requirement does not apply to Chargebacks due to non-receipt of merchandise.
Please note that in order to qualify for our Seller Protection Policy you must ship the item as required in this section. If you hand deliver an item, or provide delivery in any manner other than required in this section, your transaction will not qualify for the Seller Protection Policy.
https://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/UserAgreement/ua/USUA-outside#spp-policy
Here is a link to a quick, unofficial quiz to see if your transaction qualified for the PayPal Seller Protection Policy:
http://pirsquare.notlong.com/quiz02.html
Ebay is an eternal boxing ground between buyers and sellers.
