unprofessional and unethical behaviour

HI

 

I wanted to report about unprofessional behaviour of ebay claim's department people.

 

I had an encounter on 10th March 2016 with Mr Sagar from claim's department floor supervisor. Insted of helping that guy is comfusing and spending unecessary hrs on call with them . 

 

at last the exect wording from his conversation are " I will approve your claim and no need to return faulty and damaged product as I do not believe it is damaged. Put it in trash bag and throw outside".

 

before this he was totally trying to humiliate me and i recorded all that so he approved claim and reacted like this.

 

i bought computer cabinet under paisa pay id "41917830725" and it was damaged .

 

i tried to esclate it through email but answer to my complaint is " Your refund is approved and claim closed" no answer about my complaints.

 

 

so now i have question , if a senior person from customer care is doing like this how to trust Ebay now?

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unprofessional and unethical behaviour

Sir, Did u got refund? Even I am in same situation like u.

   

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