paisapay remittance not received!

According to ebay My remittance was transferred in to my bank account on 6 th jan 2014, however i didnt receive any remittance in to my account. Ebay also provided me a reference number too, but i cross checked with my bank , that there is no suck kind of transfer from ebay. So i called , emailed and had lot of chats regarding this. I ve sent bank statement n everything ebay has asked me to sent. So plz refund my money back in to my account as soon as possible. Paispay id is 35355159215
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