not received refund

Hello,

below is my claim details. it is approved on last week of July still date I am not get my refund amount,what was the reason.

3 month completed after approved still date i am not getting Refund. what is going on i don't it is very frustrated.

Reply me ASAP.

Claim ID: 1983047
PaisaPay ID: 42587331522
Item number: 281678176712
Seller ID: rajashoes
Date claim opened: 14-05-2016

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