I ordered for a Canon D-600 camera on 23rd October 2014 and paid up the full amount using Paisa pay. On 30th October EBay initiated a refund request which is still on hold. I have neither received my item nor my refund till date. I have written to the seller multiple times with no result. I have spoken thrice to their customer care people without any response.
I am planning to goto consumer court on account of EBay cheating their loyal customers by gobbling their hard earned money. The most frustrating fact is that despite so many calls and emails, eBay doesn't bother to call/email even once on this issue. I seriously have doubts on whether they have a customer service running or is it an automated IVR system with standard responses.
Gurjeet Mehrok
