Improving user experience is eBay's priority in 2008. In the past one year eBay has made several improvements to its system like the new homepage design, faster search, detailed seller feedback etc. However the focus now is shifting towards improving the overall experience for millions of its users worldwide.
So how many times have you seen a product on eBay with a shipping tag more than the products price? It has been a very common technique by eBay sellers to start of 'auctions / fixed price listings' at a low cost and then over charge the buyers under other heads such as shipping, taxes, insurance etc. eBay has been collecting detailed seller ratings from its buyers since a year now. They now plan to use these statistics to improve the buyer experience on the site.
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