Shipment has been delivered to the wrong person!!!!

[sowna21]

I had ordered an item on ebay on 19 August 2012.
The logistics has been taken care of by Aramex.
I have not yet received the item which was suppose to be delivered by 30 August 2012.
On checking with Aramex the status shows delivered.
The delivery has been made to the wrong person since the address has been clearly mentioned on ebay.
This is ridiculous since there should have been some sort of communication from aramex personnel before making the delivery.
The ebay customer care is always too busy to handle the customer calls.
I need my money back or the correct item delivered to me in 3-4 working days..I never expected ebay to be so lackadaisical about their business and commitment..I need a resolution ASAP.

[spl_ind]

I can appreciate how you feel. I am sure a representative from eBay India will contact you soon.

[rizaerab]

Dear Sir/Madam,
Courier name: BLUE DART
Airway bill number: 69081387082
Sorry to Inform You But I haven't Received the Item. On the 01st of May'2014 I went to the Blue Dart
Office and asked the details of the shipment and they replied that it has been delivered. I checked the Receiving
against the delivery and was shocked to see that it was a scribbled signature with no contact no and date of the
receiver. Then the Blue dart official called the Delivery Boy and after cross questioning him he was not able to
give any satisfactory reply. Now If Blue Dart is going to recover the shipment and hand it over to me, my criteria
is that it should be in a sealed condition without any sort of damages, then only I want the item or else refund the
amount back at the earliest. My previous experiences with Ebay and Blue Dart were pleasant ones, but this time
why this happened, I am surprised. These kind of issues send a very bad signal for such reputed brands. Due to
the mistake of a delivery boy why everyone should suffer.
Kindly Look into the matter and try to resolve the Issue on a priority basis. Looking forward to your early reply in
this regard.
Thanking You.
Mr. Riza E Rab Z. Ameen
09479442825
rizaameen@gmail.com