Hi Ebay India:
Is there an order tracking system in place already that I'm missing ? If there is, please tell me about it and ignore the remainder of this email message.
If not, I think one needs to be introduced ASAP. After our online payments have been made, we have no way of figuring out what's happening at the seller's end. We get acknowledgement of receipt for the money sent, no doubt, but no info about the product, when it's proposed to be shipped, the courier company used, the consignment #, nothing. We just have to wait expectantly. Often, we don't even have a telephone number for the vendor.
This is not good at all.
Please look into this ASAP. I think that every confirmed order for an item sold should be immediately issued a tracking number. The system should be centrally linked up.
Thanks in advance for looking into this.
Dr. Sudhakar Krishnamurti.
Hyderabad, India.
www.sudhakarkrishnamurti.com