Open House Chat with Kashyap Vadapalli - Director, Category & Business Dev

[seemak@ebay.com]

Hi Everyone,

We are pleased to announce the next session of our Open House Program, where users get an opportunity to chat with the eBay India Team.

Join Kashyap Vadapalli, Director - Category & Business Development for an online discussion on selling on eBay India. We look forward to your suggestions for further improving the selling experience and also answer your eBay related questions during the Open House discussion.

Kashyap will be available on this thread on Tuesday, 15th March 2011 from 4:00 PM to 5:00 PM IST, for an interactive discussion with our community members.

You can submit your questions before or during the event by making a post on this thread.

See you on the 15th at 4:00 PM!

Regards,
Seema Khanna
eBay India

[kashyap@ebay.com]

Dear omikjewelusa,

You would have received an email on your registered email on the issue raised by you.
Trust this clarifies your query.

Kashyap

[kashyap@ebay.com]

Dear tccindia,

Editing the listing theme template is not part of the Bulk EDIT feature set.

However we thank you for your feedback on this functionality.


Kashyap

[kashyap@ebay.com]

Dear saikaipdhillon,

eBay is one of the leading marketplaces globally that caters to almost 90 million active users worldwide. Around 13000 sellers use ebay India as a primary or secondary source of income thereby providing you a huge opportunity to scale your business. Being a marketplace, eBay is governed by certain policies & regulations & you would appreciate that the purpose of having these checks and balances is to protect the interests of buyers and sellers both.

To address your concerns on how are sellers protected, eBay Seller Protection Policy has been in place since launch of eBay Guarantee* & specifically designed to protect sellers against any loss.

We also have policies in place that restrict non-paying behavior of buyers.

Please refer to this link that provides information on the Seller Protection Policy
http://pages.ebay.in/help/policies/seller-protection-policy.html

Further, eBay charges FVF only for the transactions where the buyers have paid for it.

While we understand your apprehension, please be rest assured that we are here to help you & more than happy to induct you through the process. Feel free to contact us on our helpline: 1-800-209-3229 and press 2.

Kashyap

[kashyap@ebay.com]

Dear coolpulkit007,

You would be hearing from us on the status of your ER request. Please feel free to contact your Account Manager for any further assistance.

Kashyap

[kashyap@ebay.com]

Dear technocrats.solutions,


Selling Limits can be placed for various reasons – to name a few: restrictions due to non performance, sellers trying to list branded items which has a high potential of being counterfeit. The purpose of having limits is to verify the authenticity of the items & safeguard the interest of the community. You may write to eBay trust & safety to have your account reviewed in case you face any restrictions

Kashyap

[kashyap@ebay.com]

Dear madman420840,

eBay Guarantee* covers all transactions, including used items.

Kashyap

[seemak@ebay.com]

Hi,

Thanks a lot to Kashyap and all our Community members for the enthusiastic participation. We value your suggestions and look forward to many more such interactions in the future

We are locking this thread and tack this up for future reference. If you wish to start a new discussion, please feel free to start a new thread.

Regards,
Seema

[inteli_india]

dear sir,

good evening it is heartening to see you reply for each and every individual post it is really heartening to see it.

Thanks for your reply i would like to know what shall we do in such a case where a buyer has decided on 1 thing that is to cheat and nothing else

http://forums.ebay.in/thread.jspa?threadID=500008567&tstart=40&mod=1299391065477

though we have every kind of proof what happens is we still have the negative feedback left

[kashyap@ebay.com]

Dear saumya169,

We are sorry that you haven’t received the required support to help you increase your business on eBay. I would have someone from our team call you to answer your queries & address all your concerns

Kashyap

[kashyap@ebay.com]

Dear ambrish2005,

If you try to leave feedback for multiple items by clicking on the checkbox, you would be unable to click on the “Leave Feedback button” , due to which only the delete button is highlighted. You would need to leave feedback individually for the items.

In case you face any issues, please feel free to call us on our helpline number: 1-800-209-3229,

kashyap