Not Received the purchased Items

vishwajeet.chakravorty
Community Member
I am very sorry to say that I had purchsrd two items
1. Kaspersky internet security (single user) on 9-11-2012 (PaisaPay ID 32444249225)
2. Kaspersky internet security (three user) on 9-11-2012
(PaisaPay ID 32444889625)
But I have not received both the items.
This is the first time that from online shopping I have not received the items. I am surprised also that such a big online shopping company can do such a mistake. Thank you for your prompt service. Kindly refund my money honestly so that the faith of online shopping will be safe.
Message 1 of 6
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5 REPLIES 5

Not Received the purchased Items

Dear vishwajeet.chakravorty,

We regret for the inconvenience caused 😞 and approving your refund for Paisapay ID: 32444249225. Rest assured, the cooling period is still open for PaisaPay ID: 32444889625and in case seller failed to provide a valid shipping information, we will approve it once the cooling period is over.
Message 2 of 6
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Not Received the purchased Items

pal_shruti_27
Community Member
PaisaPay ID 32472397125
my item has also not been recieved 😞
Message 3 of 6
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Not Received the purchased Items

pradeepsindhav
Community Member
I am Sorry To Say I Ordered Sony Xperia Sola Mobile On 12-11-2012(PaisaPay ID : 32456962726) But Still Item Not Shipeed How Can I Get My Money Back?
Message 4 of 6
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Not Received the purchased Items

Dear pal_shruti_27,

Seller has dispatched your product today and it will be delivered soon. For shipping detail, kindly check your My PaisaPay.
Message 5 of 6
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Not Received the purchased Items

Dear pradeepsindhav,

We regret for the inconvenience caused. Rest assured we will check the current status with our logistic partners and accelerate the shipping process.
Message 6 of 6
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