I had got back cover on 4th Dec 2015 bought through ebay. Although it was clearly mentioned on ebay site that cover is compatible for Panasonic Eluga Icon, but when I received it, it is small in size. Although I paid Rs. 149 to ebay, but neither ebay nor seller is taking responsibility.
Seller's answer:
Kindly check the listing again. The item is for eluga icon i2. Nothing can be done in this case.
My answer:
No PANASONIC ELUGA ICON I2 is available.
Also refer your listing (Description)
Compatible Phone Brand: Panasonic
Compatible Phone Model: Eluga Icon
Although name of your item is
SNS TRANSPARENT SOFT BACK CASE COVER FOR PANASONIC ELUGA ICON I2
By writing PANASONIC ELUGA ICON I2 in name is not clear that it for Eluga i2 not for Eluga Icon also in description item specifies
Compatible Phone model is Eluga Icon,
How it should not be fit for Eluga Icon ?
Now seller is not answering
ebay answer:
This is with regards to ebay claim id 1496515.
I have checked the details of your claim and have noticed that the claim filed by you is excluded from eligible transactions for filing a claim under ebay guarantee as you have size issue. We need to inform you that ebay does not cover size related issues as per ebay policy. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your request for refund has been rejected.
