Hello,
If you have received the email, which stated that its from ebay and once you click on the link in the email, redirect to ebay page, it would be ebay fault. But in your case, it seems that some fraud people have have sent you spam email ( like you have won 2 million lottery )and ask your credit card details.
THIS IS FRAUD BY OUT OF EBAY SITE, AND EBAY IS NOT LIABLE AT ALL TO GIVE YOU REPLY !! CONTACT YOUR BANK NOW AND CHECK WHAT EXACTLY THE MONEY HAS GONE !! PLEASE SPEED UP THE INQUIRY, A LITTLE LAZYNESS WILL VANISH YOUR MONEY !!!
Some people can go their whole lives and never really live for a single minute.