This is with response to my claim ID ***. I have been an ardent user of eBay and have purchased many products all these years. So far I have had a delightful experience, which made me recommend this site to many of my friends and relatives as well. However, I am utterly shocked and dismayed with my recent purchase experience of an iPhone 6 from your website. I have shelled out around Rs. 40000 on buying the phone. But when I unpacked it, I was shocked to find a used phone, with numbers, images and plenty of messages already stored in it. Furthermore, the accessories were also fake. The product purchase ID is Item ID: *** from seller "***". I am afraid if this is the kind of service I receive from eBay, and that too on a product like iPhone, then I would be forced to take legal action and move the consumer court. Kindly let me know what best can be done in this regard. Expecting your response at the earliest. Date of purchase: 15 September 2015
