Extremly degraded eBay Support

gurubs76
Community Member

 * supplied me with a Samsung S4 case. On delivery with all things fine I rated *  as high. Within 2-3 days of the moderate use, the hinges of the case gave way. I raised this issue with * who initially agreed to help on 19-Sep-2014. But that day till now * have ignored all attempts from me to complete resolution to the issue.

I tried to reach chat support of eBay who bluntly says thry can not help & I need to directly work with seller for the same. EBay did not even share any contact number of the seller where you can reach the seller.

Looks like eBay cares a damn for customer interest & want to protect seller for all the nonsense he does.

I would request all buyers to really think whether you want to consider eBay where there are other customer friendly options available across now.

 

 And remember eBay wont protect you too.

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