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Complaint against ebay Guarantee/claims department

r_paddu
Community Member

This is regarding my refund claim 

Claim ID: 1512528
PaisaPay ID: 41146524601
Item number: ***
Seller ID: ***
Date claim opened: 11-12-2015

 

 

I got an email from Ebay india and paisa pay that my claim is approved and refund will be credited in my account within 6-8 days.

I didn't get my refund even after 10 days, so I called the ebay india support, they said that some problem in the back end and asked me to wait for the reply in next 48 hrs, waited ....no reply....called again after 48 hrs....they again asked me to wait for 72 hrs ....waited...no reply....called 5 times....every time I call,...the customer support people asked me to wait for 48hrs.....now its more than 2 months now after the purchase, still my money is not refunded  !!

 

Every time I call they gave a service request number for FREE

 
 
VERY VERY BAD EXPERIENCE....STARTED LOOSING HOPE ON THE BIG COMPANY LIKE EBAY !!!!!!!!!!
 
 
Kindly advise if any one know the ebay global complaint contact information
 
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