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Claim not recieved yet(Claim id-2042781)

pranay73
Community Member

I have a purchased one mobile phone from E-Bay website on 29 may but when i checked & found,the phone which i
recieved is old and used .I booked the complain to Ebay and ebay registered the case and check at their end and
confirmed that the phone is old and used through IMEI number

After I return the phone to Ebay (ebay vendor) then Ebay confirmed me that my case is closed and given me claim
id-2042781 and give me the time line of 15 days to return my money back through DD

As 15 days past when i again enquired to Ebay customer care , they expressed their inablity to deliver in this time
frame and ask some more time around 15 days again

 

Now i put the case in their (Ebay) grivenace cell through mail id DL-EBAY-IN-GRIEVANCE-OFFICER@ebay.com but don't have any 

hope ,they also require more time to resolve this issue

 

Their grievance cell phone no is +91 22 6124-8150. 

 

I suggest all my friends please rethink twice to purchase any thing from Ebay.in coz it  is very diffcult to get back your money ,once you return your item to E-bay 

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