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Claim ID *** for incorrect item closed after proper document sending

I Purhased size M but received size L of Item ID ***.  It was totally unusable and drain of money to me. I raised claim ID ***. Ebay customer care repetedly asked for proof of image. I several time send them the images to the seller email. Via email and several time telephonic discussion, I asked them for any email id where I send the images. As there was no option to upload images once claim raised. They did not send me any id or did not agree to see photos at sellers mail id.

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