I am a new seller on eBay and having a tough time.
As I see there is no security for a seller on eBay, any buyer can abuse, misbehave and threat you for no reason. And, you should not expect any help from anywhere.
Because an eBay seller doesn't, even, have a right to open any case against such buyer who is trying to cheat you.
Recently, one of my buyer "ranjan435" bought an item from me and intentionally damaged it. Then, demanded refund. However he was assured for it on his first call. But, he wanted more than what he paid for it.
And threatened, If I don't pay, he will destroy my business and credibility, he will feedback negative and open a case against me.
And, he did it.
I wrote to eBay team / customer support and finally to "inrswebhelp@ebay.com"
But, the role of eBay staff is extremely indifferent in this whole episode. No, one wants to hear or help.
The buyer had opened a fake case for "Item not as described" and
Someone Aashish Gupta from ebay team approved it without hearing or understanding my concern, while I was not ready for it.
And, now the buyer "ranjan435" has given a final blow to tarnish my credibility, and left a negative feed back, as he had threatened for.
I don't know, what should I do ? Should I close down my seller's account ?
Senior Sellers are requested to advise and help me in my problem.
Veshbhoosha
Veshbhoosha