The new Time Away settings give you new options when planning ahead to take a break from your eBay business or if you have to take an unexpected pause.
- Unlike its predecessor, Vacation Settings, the Time Away setting is now available to all sellers.
With Time Away, you can hide and resurface your listings in almost real-time and reduce any time delay to a minimum which could negatively impact your business.
- A new scheduling functionality will enable you to plan ahead and prepare well in advance.
Estimated delivery dates and dispatch due times will be adjusted when Time Away is scheduled for active listings. This means your buyers will receive realistic estimated delivery dates automatically without you having to manually change the time yourself.
- Negative feedback related to shipments will automatically be removed when Time Away is turned on, provided you post any items by the updated estimated delivery date. If you need to take time off unexpectedly, you can set your Time Away to start immediately and within a few hours your estimated delivery date will be extended and your listings will be hidden.
*NOTE: It is important to remember to fulfil any prior selling obligations.
Schedule Time Away
- Go to My eBay > Account settings > Time Away settings
- Select Schedule Time Away
- Select Allow item sales or Pause item sales while on Time Away
- Set a Start date and an End date for your Time Away
- Select Apply
Regards,
eBay IN CBT Team
