Dear All,
i am selling on eBay from more the 5 years. one buyer is first negative feedback. then, i provided partial refund to buyer as per the buyer confirmation. buyer also agree with the remove negative feedback.i contacted eBay india seller support. now, they tell eBay policy changed .we can't remove feedback. my question is if buyer agree then, why eBay india seller support not help to seller ? ebay uk seller support help us. but, chat option removed for my account . any other seller facing like this issue ? . if any help me can reply us. thank you.