Feedback score didn't increase??

akaggarwal_eshop
Community Member
Could an eBay pink look into this and help me out please?

A buyer just left a positive feedback for me but my score didn't increase, it was 101 prior to the feedback and its still the same now. Oh and before you ask, no its NOT A REPEAT BUYER, i've never transacted or exchanged feedback with this buyer before. I remember this happening once earlier as well but i chose to ignore it, now it has happened again? I would really appreciate if someone from ebay look tell me what's going on?

Thanks.
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Feedback score didn't increase??

akaggarwal_eshop
Community Member
Anybode has any answers?
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Feedback score didn't increase??

assemblerz
Community Member
May be one of your buyer who has given you a positive feedback has been suspended forever. In such cases the feedbacks the buyer leaves and receives are also deleted.
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Feedback score didn't increase??

akaggarwal_eshop
Community Member
Oh, didn't know that under certain circumstances feedback can also be deleted. That appears to be the most probable explanation - Thanks.
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