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Even I 've had these issues. ebay customer support never responded with resolution. It's been over a month.
Recently I noticed again, some new items I had listed they were not showing up for customers to see. They were not showng up in my shop neither generally in normal listings categorically. i still have some items listed and not showng up . I just wrote two days back to ebay about them. Waiting for response.
Earlier a CS rep had called abuut a month old isue and explained me that it may be because of some issues with listings being uploaded using google chrome. She said this has been discovered recentlty. She also suggested to use IE browser only, as IE is compatible with ebay software. She suggested me to apply for reimbursement of listing fee. I honored that suggestion and wrote to CS for reimbursement but nothing has happened till yet.
It's not about reimbursement of listing fee. In such cases, additional compensation should be provided by ebay. Assuming items are showing up for customers to see . Sales take place, profits earned are invested back as more number of listings. profit/sale multiplies.
This is RE: ended listings 121132402609 12113240590 also
Following items ended recently I had noticed in the last half an hour of them ending that they were despite of being showing up as listed in myebay and listing fee being charged they were not showng up at ebay.in for cousotmer to see. These listings were created using internet explorer. 121163143427 121163133706 121163125571 121163116195 121163111502
May God intervene and bless ebay.in with wisdom and knowledge, enabling them to create and develop sound policies and also bless them with a will and consience to follow their own policies.
