My order isn't showing on My Ebay, although i payed for it

[faiyaz*2012]

I have ordered a flip cover of rs245 of ebay reference no:MSBI3297591867 on 24th may, the product haven't shipped yet nor it is showing on My Ebay nor did i got a refund.

[americankart]

This is not eBay reference number. I think this is bank's transaction number/

Your transaction might get failed. Try calling eBay at 1800-209-3229 to get an update.

Also check your bank account, you many get the complete refund already for the failed transaction.