Hello rajatkishore,
We are disappointed to hear about your unpleasant experience on eBay.in. I wish to reiterate the fact that eBay strives to takes all the necessary steps possible to protect its buyers from unpleasant experiences. We request you to kindly contact the seller through ‘
Ask seller a question’ link on the item page that you have won and raise your concerns. We hope that the same would be addressed by and in case you still feel that your concerns remain unresolved we request you to follow the Buyer Protection Program. To know more click
here.
We have specific policies that do not allow any counterfeits, unauthorized replicas or unauthorized items (such as counterfeit watches, handbags, or other accessories) on eBay.in. We thank you for pointing out the possibility of suspected item. We urge you to proactively report the same using
Contact Us in the future instances.
However, at eBay we try to safeguard the intellectual property rights in all categories, and verify that sellers have the right to sell the millions of items they post on eBay each day and we need your help in identifying such listings which do not appear on their face to infringe the property rights.
Let me reiterate eBay doesn’t allow any counterfeits or Illegal / unauthorized copies of software and we urge members to proactively report any such listings for appropriate action.
I hope the above information was helpful and addresses your concerns.
Regards,
Indraneel
