I PURCHASED A PEN DRIVE REFERENCE NO ***. I WAS OFFERED A FREE GIFT OF USB LIGHT . I RECEIVED THE PRODUCT BUT THE GIFT WAS NOT GIVEN TO ME. FOR THIS I RAISED A CLAIM VIDE REFERENCE NO-1544000 ON 24 DEC 2015 BUT WITHOUT MAKING ANY CONTACT TO ME MY CLAIM WAS REJECTED BY THE EBAY AND I WAS ASKED TO CONTACT THE SELLER . I TRIED MANY A TIMES BUT THE SELLER DID NOT PICK MY PHONE. 'LATER ON I CALLED EBAY CUSTOMER SERVICE AND EBAY IS SAYING THAT EBAY HAS NO CONCERN WITH THIS .I WAS AGAIN ASKED TO CONTACT THE SELLER BUT THE SELLER IS ASSISTING ME.
IT JUST A MATTER OF CHEATING AND NO ONE IS READY TO ASSIST .,
I WOULD LIKE TO KNOW HOW TO ESCALATE THIS ISSUE TO THE HIGHER AUTHORITIES OF EBAY.
G P RAO
