Is it compulsory for a seller to offer a return?

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• As a seller it is completely at your discretion to decide whether to offer a return or not to your buyer.
• You need to decide this and specify it clearly during the listing process
• However, do note that a buyer can always raise a return case, even if your returns policy says that you don’t accept returns.
• If the item received by the buyer is Significantly Not As Described (SNAD) as per the listing/description, Faulty or Damaged, then you would need to accept the return.
• It is important to note that a seller is responsible for ensuring compliance with consumer protection laws regarding returns and refunds. Please read the complete eBay Money Back Guarantee policy here