Why buyer cannot cancel the order prior to shipment?

smartcdt
Community Member

1) Why buyer cannot cancel the order prior to shipment date?

 

2) Why buyer cannot cancel the order when shipment did not take place?

 

Buyer should have right to cancel the order prior to shipment date.

 

Buyer should have right to cancel the order if shipment did not take place even after shipment date.

 

When buyer details are verified and call is recorded/monitored, buyer should be able to cancel the order calling customer

service and immediate refund should be made.

 

Amazon allows cancelling the order, even the payment is made. Why not eBayt?

 

Sushilkumar N.

Hyderabad

 

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