Bluedart Not picking Consignments from last 10 days

Hi,
I am facing hell lot of problem with Bluedart regarding pickup of the items sold.
On last instance they haven't peacked up even after 6 days, I have to hadover my shipments to thair office, I ask them why not picking up, they told me we would't  pickup for next one month, what can we do for this type of poor service of bluedart....