I have a bad experience in buying makeup set box in ebay through payback points. I have got a damaged piece from the Kawachi group. I have returned back the item through courier. I have lost 4000 points almost Rs.1000 because of eBay. I have contacted seller but he claimed ebay to contact and both are directing each other. I have seen poor response from eBay in customer care and their call services. It is a very... very.. bad experience for me. I suggest not to buy anything in eBay. Amazon and flipkart is good in online selling...