User Activity

i have pay for an item and i don't get any information about it, what can i do now? Amount is 4813.90 Date 26/05/2016
i have odered RO From ebay Rk Aqafresh But Unfortunatly my order has been canceled but amount deduct from my account e bay people not give me answer , i want my money back .... im trying to connect costomer care last 2 days but they are always busy ....