Their own website, as well other websites are full of complaints of the customers, but they don't bother. Apparently they have found loopholes in Indian cyber laws which help them and their client vendors cheat, fleece and hoodwink customers by palming off inferior, faulty and damaged items by misleading customers through flowerey descrioptions and pictures. People who have suffered substantial losses at their hands ought to take them to courts or other legal fora.