hello , 

every people faces same problem after buying in ebay, you may better file a compliant in consumer court aganist ebay and their policy 

if some one want place compliant aganist on ebay u can contact me where i will help in this 

every one fail a compliant wr u can place in online also

plz follow below links

http://ncdrc.nic.in/

http://164.100.72.12/ncdrcrep/

http://www.consumergrievance.com/

http://www.consumerredressal.com/