Aramex Chennai returned 3 packets claiming that data with respect to  2 packets were not received from eBay and another packet claiming that no service. I complained to ARAMEX Customer Care. CC informed me that they had been delivered to my address. That is to the sender assuming it as consignee's address. The local staff may err but how a CC officila can do err or not sincere in verifying the facts before replying to teh customer.  Tracking shows all 3 packets never went out of Chennai, they were picked upat Chennai and delivered at Chennai.