Ebay is only sipping the juice!

Item id: 252216725295 . Customer received the money as he had raised refund request. The item was delivered . Customer had given neutral feedback after receiving the product. Great Ebay ! Great Concept! I lost money by several ways: 1.Cost of the product, 2. Shipping cost ,3.Seller fees. Now I am being restricted to sell due to this neutral feedback count. Great!

 

I had requested them to remove the feedback since buyer's feedback is not valid as he has already refunded . Ebay is asking me to contact the buyer for the same . I had contacted the buyer and he is saying that he does not know about it as his friend has purchased from his account . When I am paying fees to ebay , they should take some responsibility to resolve a seller issue. They are avoiding it.

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