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what to do when a buyer ships you back newspapers and gets his refund approved?

easy_shope
Community Member

Hi. I am a seller on ebay.

 

Recently I sold an external hard drive on ebay. 

 

He opened a claim after receiving the product that the product was not as per description.

 

I called him and sent him emails, He did not responded.

 

now a few days later my father received a shipment when I was not at home.

 

It turns out that the product was not there in the shipment.

 

Just newspapers.

 

Now I have called and talked to ebay for seller protection multiple times.

 

My money is at stake here.

 

They did not do anything.

 

Why? because it was  easy for him.

 

and his money was not at stake.

 

Now what should I do.

 

it turns out that I am paying ebay in vain for secure online upselling.

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