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eBay removed our listing without any notice and cause.

Couple of our listings were suddenly removed/deleted by ebay and some items from these listings were sold and buyers had already paid for these items.the sold items are showing in our "sold with paisapay" list but we cannot mark these items "ready to ship".

We called eBay customer care to know the reason behind this,but as usual our calls were trasfered to every know department in ebay,selling team...trust and safety team...powership team.

finally after 4 hours on trying to know the reason(yes you read it right.we had to spend 4 long hours on ebay call)the answer came from a lady in trust and safety team.she told we had violated a eBay listing policy and so our listings have been removed,plus to our surprise we came to know our selling limit had been reduced to 50%

When i tried to inquire which or what policy we had violated,she had no clue!!!!!!

she just told me to write a email to inappeals@ebay.in and wait for 48-72 hrs.

no email or any form of communication was given prior to removing the listing or reducing our selling limits.

we just wonder ebay is trying to get its market share back which they have lost to new online players...or just frustrated and removing the frustration on sellers.

allah malik and bhagwan bharo se are ebay sellers.

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eBay removed our listing without any notice and cause.

Update by ebay trust and safety team.

the listings were removed beacuse of policy viloation"We canot sell OEM/CHINESE COPY" on eBay

WILL ANYONE ENLIGHTEN US THERE ARE 20,000+ LISTINGS OF OEM ITEMS!!!!! 

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