Help on Using Community Boards

sapana@ebay.com
eBay Employee
eBay Employee
Hello Everybody,

A warm welcome to the community discussion boards.

Community boards are a great place where users come together and discuss various issues, both related and not related to eBay. In the process, they gain from each other’s knowledge, share their success and disappointments, help others, make friends and most importantly have fun.

This is a place where eBay India users can sit and relax while spending time on their various eBay activities.

Here is some quick help on using the community boards, and making your posts more interesting and personlised.

To interact on these boards, you will need to register first - it's easy and free! Also, please take the time to read and familiarise yourself with the eBay Board Usage Policies on http://pages.ebay.in/help/policies/everyone-boards.html

How to read posts
To be a guest and simply read discussions, or "lurk", you do not have to log on. Simply click on the discussion topic you are interested in reading. However, if you sign in, you get to see all the new and updated posts since your last visit.

How to log on
On the Community page, on your top right hand side, you have a button for sign in. Similarly in every board, on the top there is a button to sign in. You can use your existing eBay user id and password to log on.
By signing in you get to see all the posts that are new or updated since your last visit. If you do not have an eBay User ID, you will need to register

How to post a new message
Sign in to the boards and either scroll down to the bottom of the page or click the "Post Message" button in the toolbar and then type your message into the text box. If you want to add special formatting such as bold, italics, bullets, etc. or insert links or images, you can use regular HTML tags in this text box or use the shortcuts given in the post message button box.
When you are ready, click the "Post Message". The page will then reload and your message will appear with the others.

How to use spell check
Prior to clicking "Post Message," you can check the spelling in your message. Simply click the "Check Spelling” (ABC with a tick mark) button on top of the text box where you've been typing. When you are ready, click the "Post Message" button.

How to start a new discussion
When you want to start a new discussion, click the "Post Topic" button at the top of the chat board page. You must be logged in to the boards to see this button.

How To Navigate Through A Discussion
To navigate between the pages click the previous or next tab on bottom of the page

To get to the last posts, click the "See last Post" button at the bottom of the last post on your list.

If you are not able to see beyond the first message, just hit on the page number and you will be able to see the whole page and the messages.

Watches, Settings and Search Functionality
Watches: To keep an eye on the discussion of your interest, you can choose to watch the discussion. This will ensure that you are mailed whenever any response is made on the watched post.

Settings: Create your own signature; customize it according to your personality. You can use HTML to make your signature more personal. To get some cool HTML tips check this out: http://members.ebay.co.uk/ws2/eBayISAPI.dll?MfcISAPICommand=ViewUserPage&userid=mr_plopster

Search: Search and Advanced search functionality gives you the ability to search for all the posts made by a particular member, date wise or topic wise.


Glossary of Terms
A Discussion is a collection of messages on the same topic. Discussions are also known as "threads." You can post messages in a discussion, or click "Add Topic" to begin a new discussion, if you don't find an existing one that fits what you want to talk about.
A Post is a message made to a discussion by a member who is logged on.

If you have any questions, please Contact Customer Support at http://pages.ebay.in/help/contact_inline/index.html

Warm Regards
Sapana
Community Development Team
Message 1 of 210
latest reply
209 REPLIES 209

Help on Using Community Boards

bazshopping
Community Member
Dispute Escalated to eBay
Final Comments: Item Not Received: SONY DVD - R MEDIA (+) & (-) 10S PACK (4.7 GB) (#8738387862)
Payment Method: PaisaPay
Payment Date: 19-Dec-2005

The amount is not refunded by ebay as told in purchase protection program.

When the money will be refunded by ebay. Until now there is no response from the ebay claims department. I don't know the reason. Different people from the customer care department are sending the same message to me as response, but still now i didn't receive any call from the claims department of ebay.
Message 61 of 210
latest reply

Help on Using Community Boards

pr_pandya2002
Community Member
Hi again,

Thanks for your reply. But the problem still persists. The seller is no longer registered on Ebay site and as well as he is not confirming that payment has been received by him, while EBay is confirming that payment has been successfully received by seller.

I am confused with whom my payment lies?

Ebay customer care is not also responding well in this. They are giving answers ghooma- phirake....


I come accross the following link..

http://pages.ebay.in/help/policies/paisapay-policy-chargeback.html


can I use chargeback faclity? Help me in understanding Ebay chargeback policy..




Pranav
Message 62 of 210
latest reply

Help on Using Community Boards

lyrical9
Community Member
i got an cell mobile phone as prize from ebay every now and than a mail come till 6 months i could not get my phone why is this going on explain to me lyrical9[shop philanumiscom]
Message 63 of 210
latest reply

Help on Using Community Boards

lyrical9
Community Member
a person buys from ebay does not pay but gives negative feed back with 2 negative on his rating is there no way to remove such negative feedback done by false cause whom shall i contact let me know lyrical9[philanumiscom SHOP]
Message 64 of 210
latest reply

Help on Using Community Boards

amit_ebuy
Community Member
hello
i am amit from surat gujarat
i want to start my online buss. on ebay
that's why i want to meet any ebay user in my own city so i need addres and phone no. of this same people.
Message 65 of 210
latest reply

Help on Using Community Boards

satyadoc
Community Member
hello mr.ambreesh, i am dr.satish.b , i am having problem with payment , the cod option for products was shown previously with the product first informatin page , now its like that for most of them the tell at last step that cod is not available.also ebay tells products less than 10000inr is on cod . but payment option is not given anywhere on those type of products. its so time wasting on net and not getting an item due to this. make the cod option visible on irst info page and keep that option in payment mode page i.e is 3 step. i tell you there is lot market you can tap on this ,though there is risk ,but cod is ideal mode of payment for any of these less than inr10000 products. can respond to this
Message 66 of 210
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Help on Using Community Boards

benqindiapvtltd
Community Member
Dear Ambareesh

Greetings.

I do believe that marketers and companies that are using the seller's route to sell diretly to end customers, need prominent visibility, esp. in terms of branding and some sort of default endorsement from eBay. Whilst it's true that eBay represents a large open & fair market, it would make buyers more comfortable and get them down to the tast of buying (rather then prospecting). By the time marketers who have newly listed 'surface' to the top of the eBay market place and buyers attention, i believe there might be a lot of transactions lost.

Secondly, i would like to believe that there's scope for improvement at the backend which has a bearing on a sller's listing (feedback, ratings, etc.). For e.g. having to qualify non-genuine users and the process itself is time consuming & takes away from focusing on selling issues.

Do hope that this adds to overall seller experience.

Roy
BenQ India Pvt. Ltd.
Message 67 of 210
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Help on Using Community Boards

anilnigambekhabar
Community Member
Hi Friends,
I want to know why eBay.in has no saparate category for ebooks?
anil nigam 'Bekhabar'
Message 68 of 210
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Help on Using Community Boards

artists_united
Community Member
Hello,
Can anyone PLEASE provide me with a contact telephone number for eBay UK on a Sunday to urgently cancel the auction of a car which has developed a fault (petrol leak). The auction has less than 12 hours to go, so I am stuck with the sale contnuing while the car is no longer as described. HELP!!
Thank you,
John
Message 69 of 210
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Help on Using Community Boards

badapepsi
Community Member
I purchased Item 9725379168 on 18th May and till dat i.e today 24th May its shows the payment as PENDING.

What really has happened is the seller has withdrawn the item now... of no fault of mine I have lost on the item.

How can you avoid such things and get my confidence back to purchase on EBay next time?

Anil Reddy
Message 70 of 210
latest reply