Please provide resolution for claim id- 2397762

riturose
Community Member

I have lodged a claim with you- claim id is 2397762 on 15 oct as not satisfied with the product, so arrange for refund.

Till today I have not got any resolution.

On 15th Oct, claim is raised .

On 19th Oct ,uploaded the images, told to wait 48 hrs.

On 23rd again got a call to wait for 48 hrs as seller has not responded.

On 25th again got a call to wait for 48 hrs and was told by Mr Manoj that if still the seller will not respond ebay will give final resolution on 26th Oct.

On 26th Oct , I have not received any call from ebay.

This is total harassment for the customer. It is not a good practice to irritate the customer so much that we will surely not shop anymore on your website. Other websites respond so quickly to customer problems and resolve and my personal experience is also very good. But with you this is worst experience. Kindly solve my issue as I am really frustrated with this.

I dont want this product and kindly arrange for the return & refund for this item as it is not my problem if the seller is so irresponsible. It should have been between ebay and seller.

 

Regards

Ritu

9899911699

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