NEED help

9341586052
Community Member

Dear Ebay Team,

My Claim ID : 455311 has been closed in seller favor. As a buyer do i have the right to know that why my claim was rejected. I got a mail from ashish2010.eg that my claim falls under non-eligibility criteria....after this i have checked E-bay gurantee & i could not find any reason for rejection.

 

I would request you reply with reason for rejection within 48 hours...If i do not get a reply i will use social media to reach you & Ebay management.

 

Plz Note :- I have sent one more request on 31st March 2014....But i never got a reply....during writing the mail E-bay says that i will be contacted in 48 hours....but that 48 hours never came

 

 

rgrds ravi

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