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More than month past but ebay not given my refund:claim id1068542

I had purchase apple watch from ebay dated 22nd june 2015 and amount was 49390 but they send me wrong fasttrack watch.I had made complaint on 26 th june 2015 on the delivery date.
Ebay confirmed : We have received your mail regarding claim status for the item number 161740606816 and PaisaPay Id : 39552005062. The claim number for your reference is 1068542.
Till now it is not resolved..My 49390 is at ebay for more than one month!!!!
I have call recording as well of ebay customer service team ,every time they are telling it will be resolve within 48 hrs and also sending same mail reply again and again.
As per last communication with ebay customer service they confirmed they will arrange a call back for resolving my issue.On 22nd july I had got call from 9592858899 saying ebay customer service and he is having all information about my problem(have voice recording).He had withdrawn my 9900 from my account from the account i used for ebay transaction(Fir no1206,Sonarpur ps).

Need your help to show all Indians how ebay is cheating the customers .
For every proof feel free to mail me.I have ebay customer care voice recording and all mail documet.

Thanks ,
Rittwick kabiraj
9330144206

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