Ebay
Dear Sir ,
Ref. ; Claim 2315857 - URGENT ACTIONS NEEDED – 10 DAYS LOST
This refers to our ongoing correpondence regarding my complaint 2315857 ,on iphone purchased from you.
I am attaching my recent mails sent to you cotaining images of issues with iphone instrument .
Kindly note that on 26th Sept.,I had telecon with your Execuive & she informed that my return pick up thru Blue dart wiil be arranged . Also I received a SMS confirmation of schedule for pick up arranged on
28th Sept . But, till now same is not arranged & to my surpirse I received trailing mail , asking me to ship the items , load details on web site .
Kindly note that the mobile is under gurantee period . In case of problem in transit , it will be difficult to establish the real problem . Also, I need an acknowledgment of iphone handed over to your responsible agent .
Kindly note that already 10 days lost & still no fruitful actions arranged . So, now I request you to arrange for sending new replacment item immeditely & collect defective iphone against handing over so that I need not have to further wait. This will save time & trouble of sending back item from my end .
Thanking you & looking forward to your prompt actions .
Best Regards,
Praveen .N.Kulkarni